How to apply for email verification binding

Dear customer,

If your mobile phone number can no longer receive verification codes, you can apply for email verification binding by providing the following information and sending it to the official email address [e-mail]:

Email Subject: Application for Email Verification Binding

Email Content: Including the following information

1. Specify the CoinCola account name or the mobile number used at registration;

2. Provide photos of both sides of your ID card and a photo of you holding your ID card (the text must be clear and visible, the photo should be complete, taken in a well-lit area with focus, and the ID card must match the one already verified with CoinCola);

3. Briefly describe the issue you are encountering.

After you send the email, our staff will process it within one working day. Please check your email promptly for updates.

Thank you for your understanding and cooperation.

Sincerely,
Coincola Team