What is the trade escrow?

An escrow is a way to control and protect financial assets. CoinCola uses a secure online escrow to facilitate and execute OTC trades, protecting both buyer and seller.

In the following example, we’ll illustrate how the CoinCola trade escrow works when buying bitcoin through an OTC trade.

Once you start an OTC trade, bitcoin will be moved from the seller’s wallet to the trade escrow. Once the seller has confirmed that you have made the outgoing payment, they can choose the select the ‘Release’ button on their trade page.

This will release the bitcoin from the trade escrow to the buyer’s CoinCola wallet and complete the trade. If a trade is cancelled, bitcoin in the trade escrow will be returned to the seller’s CoinCola wallet.

If a trade dispute is opened during a trade, the buyer's bitcoin assets will be held in the escrow until the CoinCola support team has resolved the dispute.