What to do if you are not receiving SMS verification codes？

If you are unable to receive SMS verification codes, try these steps:

1. Ensure you have a strong cell phone signal.
2. Check that your SMS mailbox has sufficient space to receive new messages.
3. Ensure that you don’t have any SMS filtering services which may be blocking any incoming messages.
4. Check that SMS messaging has not been disabled on your cell phone.

5. Call your telecom service provider to confirm whether the phone number was DND(Do-Not-Disturb）

If you have followed the steps above and still cannot receive SMS verification codes, please try restarting your mobile phone. Also, please be patient to wait for about 10-20 minutes, it needs some time to receive SMS.

If you are still unsuccessful, please contact Online Customer Service.

Click here:How to contact Online Customer Service?