If you are unable to receive SMS verification codes, try these steps:
- Ensure you have a strong cell phone signal.
- Check that your SMS mailbox has sufficient space to receive new messages.
- Ensure that you don’t have any SMS filtering services which may be blocking any incoming messages.
- Check that SMS messaging has not been disabled on your cell phone.
Call your telecom service provider to confirm whether the phone number was DND(Do-Not-Disturb）
If you have followed the steps above and still cannot receive SMS verification codes, please try restarting your mobile phone. Also, please be patient to wait for about 10-20 minutes, it needs some time to receive SMS.
If you are still unsuccessful, please contact Online Customer Service.
Click here:How to contact Online Customer Service?