Dear CoinCola user,
If your email cannot receive the verification code, you need to send an email to firstname.lastname@example.org to apply for a change of email verification
The subject of the email is Apply for email verification to phone number verification
The content of the email includes the following:
1. Your username on CoinCola(or registered email);
2. The front of your ID card, the back of your ID card and a photo of yourself holding ID card(The ID must be verified and matched in CoinCola);
3. Briefly explain the problem you encountered;
4. New phone number.
After you send the email, we will deal with your problem within two working days
Note: If your account is not verified, we cannot help you change email verification.
Thank you for your support to CoinCola. If you have any questions or concerns, please contact us through WhatsApp:+852 5126 1971.