OTC Trade Guides
User Guides
- How to buy Bitcoin on CoinCola
- How to sell Bitcoin on CoinCola
- What to pay attention to when trading
- CoinCola Fee
- How to post an OTC offer on CoinCola App
- How to post an OTC Offer (Website)
Trade Disputes
Deposit and Withdraw
- Why the transfer has not arrived
- Fill in the wrong address or information when depositing or withdrawing
- Minimum deposit, withdrawal and handling fee
- How to check on the status of a transaction?
- How to verify cryptocurrency withdraw from your CoinCola wallet？
- How to withdraw cryptocurrency from your wallet?
Verification
- How to change email verification
- Email verification code not received
- How to Modify Phone Number
- How to Cancel Google Authentication
- How to modify Email?
- What to do if you lose access to your Google Authenticator account
Protocol
FAQ
- What can I do if I send cryptocurrency to the wrong address?
- What can I do if I deposit cryptocurrency to the wrong address?
- Why can't I chat with an OTC trader before placing an order?
- What can I do if my OTC trading partner takes too long to pay or doesn’t pay?
- What can I do if my OTC trade has not been completed or timed out?