Why haven’t my cryptocurrency assets arrived?

• Transaction speeds may vary depending on the amount of network activity on a specific blockchain. Transactions will be completed once the number of block confirmations required by your wallet provider is reached.

• When sending and receiving cryptocurrency payments, the details of every transaction (sending/receiving address, amount sent, date and time of transaction) can be found on the blockchain. This information is given it own transaction ID and is made publicly available. To track a transaction, see the How to check on the status of a transaction?

• There is a fee when you transfer coins to other CoinCola users,including you deposit or withdraw coins to your own accounts. If coins do not arrive after a transfer, please contact CoinCola Online Customer Service.

         For more information about Fees:Click here

         Click here:How to contact Online Customer Service?