What to do if you lose access to your Google Authenticator?

If you lose access to your Google Authenticator account, submit a request or email [e-mail] along with the following information and documents:

• Photos of the front and back (if applicable) of your identification document like ID Card/Passport/Driver License.
• A ‘selfie’ with you holding your ID Card/Passport/Driver License, making sure your face and identity documents are clearly visible.

The subject of the email indicates your mobile phone number, real name, CoinCola username + Apply for cancellation Google 2-Step Verification.

Click here: How to submit a request?

Click here: How to contact Online Customer Service?