장외 시장 거래

User Guides

• OTC transaction User Guide(Website)
• How to sell BTC?
• What should we pay attention to before trading?
• How to post OTC trade advertisements?(Website)
• How to buy USDT
• How to buy LTC

문서 10개 모두 보기

Trade Disputes

• Dispute resolution process (OTC)
• What is the trade escrow?
• How to open a trade dispute？

Deposit and Withdrawal

• Why haven’t my cryptocurrency assets arrived?
• How to check on the status of a transaction?
• How to verify cryptocurrency withdraw from your CoinCola wallet？
• How to withdraw cryptocurrency from your wallet?
• How to deposit cryptocurrency to your wallet?
• How to verify cryptocurrency deposit to your CoinCola wallet?

문서 7개 모두 보기

Verification

• What to do if you lose access to your Google Authenticator account？
• Why was my identity verification denied?
• How to apply for face authentication？
• How to verify your identification (KYC)？
• How to set up Google 2-Step Verification？
• How to bind your account with a new phone number？

FAQ

• What can I do if I send cryptocurrency to the wrong address?
• Why can't I chat with an OTC trader before placing an order?
• What can I do if my OTC trading partner takes too long to pay or doesn’t pay?
• What can I do if my OTC trade has not been completed or timed out?

Contact

• How to contact Online Customer Service?
• How to submit a request?