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  1. CoinCola 서비스 센터
  2. 장외 시장 거래

장외 시장 거래

User Guides

  • OTC transaction User Guide(Website)
  • How to sell BTC?
  • What should we pay attention to before trading?
  • How to post OTC trade advertisements?(Website)
  • How to buy USDT
  • How to buy LTC
문서 10개 모두 보기

Trade Disputes

  • Dispute resolution process (OTC)
  • What is the trade escrow?
  • How to open a trade dispute?

Deposit and Withdrawal

  • Why haven’t my cryptocurrency assets arrived?
  • How to check on the status of a transaction?
  • How to verify cryptocurrency withdraw from your CoinCola wallet?
  • How to withdraw cryptocurrency from your wallet?
  • How to deposit cryptocurrency to your wallet?
  • How to verify cryptocurrency deposit to your CoinCola wallet?
문서 7개 모두 보기

Verification

  • What to do if you lose access to your Google Authenticator account?
  • Why was my identity verification denied?
  • How to apply for face authentication?
  • How to verify your identification (KYC)?
  • How to set up Google 2-Step Verification?
  • How to bind your account with a new phone number?

FAQ

  • What can I do if I send cryptocurrency to the wrong address?
  • Why can't I chat with an OTC trader before placing an order?
  • What can I do if my OTC trading partner takes too long to pay or doesn’t pay?
  • What can I do if my OTC trade has not been completed or timed out?

Contact

  • How to contact Online Customer Service?
  • How to submit a request?
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