What to do if I mistakenly released coins without receiving payment?

I understand your predicament regarding the unintentional release of funds without receipt of payment. We will do our best to assist you.

Here are my recommendations:

1. Contact the Buyer: Reach out to the buyer via the order chat interface and request them to complete the payment.

2. Contact Customer Service: Also, contact our customer service team through the app, providing this Trade ID and relevant evidence.

3. Keep Evidence: Ensure you retain all relevant evidence, including transaction and chat records.

4. Report to Police: If the above steps do not resolve the issue, consider reporting to the police. We will fully cooperate with the authorities.

While we cannot guarantee the recovery of your losses, we promise to exert our utmost effort in assisting you.

Thank you for your understanding and cooperation.